Many Bengaluru property owners find updating records to the government’s new e-Khata system much harder and pricier than promised. The steps often mean lots of forms, several trips to offices, and paying agents who set fees by office spot, area, and extra chases needed.
Homeowners in Bengaluru gripe that shifting to e-Khata takes too long and feels messy. Errors pop up often, forcing repeat visits to city offices. Most end up getting help from agents. A Reddit user posted that the base online cost was only ₹125. But a name spelling mix-up stalled fixes for weeks. They paid an agent to fix it in two days.
People on Reddit thought digitizing would make getting an e-Khata easy. Instead, it demands heavy paperwork, back-and-forth office runs, and agent fees from ₹15,000 to ₹40,000. Costs vary by office, neighborhood, and follow-up count.
Folks say the web setup just piles on fresh hurdles without cutting old ones. Problems hit like wrong spellings, skipped property info, and no web way to fix errors. One person noted, “A glitch still sends you to the BBMP office in person, sometimes twice or more.”
Several Reddit posters agree the setup pushes folks to use middlemen. One wrote, “It’s built so regular people can’t handle it solo.”
A new flat buyer said an agent wanted ₹35,000 to switch the Khata to their name. Others paid ₹15,000 to ₹40,000, based on office, area, and follow-ups.
One Redditor shared, “For my new buy, a broker did the Khata switch for ₹15,000. I lacked time for office dashes. It still dragged three months.”
Redditors find online fixes tough Users say sites like e-Swasthu or e-Aasthi reject old registration numbers. One spent hours testing formats from the deed. “It’s stored digitally, but the site won’t take it. Hard to believe,” they vented.
Another tried online fix requests, but got no action. They sent a paper form, still nothing. Only an agent made it work.
People feel digitizing should cut office trips and confusion. But they see it as adding layers atop the old mess.
Homeowners want smoother e-Khata steps Dhananjaya Padbanabhachar, from the Karnataka Homebuyers Forum, says fixing doc problems can’t all fall on owners.
He notes many B-Khata properties lack occupancy papers or have small plan changes from builder handovers. “Breaches started during build. But officials hit buyers with fines and fees, not builders. They also block power and nods,” he said.
Padbanabhachar calls on the Greater Bengaluru Authority to clear up and speed the process. He worries about e-Khata delays. “My own app has sat for eight months,” he added. He pushes for quicker, clearer, lighter load on owners.
Take Sanjana Pai’s case. Her e-Khata came with name as Sanjana Rai. It issued in a week, but the fix has dragged over two weeks, per HT Real Estate. No end date in sight.
Even basics like parking spots cause holdups. “One buyer put 160 sq ft parking on the form. The e-Khata showed zero,” Padbanabhachar said. These are easy data slips that ought to fix online, but don’t.
Greater Bengaluru Authority reply Munish Moudgil, special commissioner for revenue and IT at GBA, stated that GBA and city bodies aim to clear final e-Khata apps in seven days. New Khatas take 60 days due to site checks. Mutations, fixes, or dispute cases wrap in one month.
Apps go online or via Bengaluru One spots. No need for ARO or local office visits, the note said. GBA tells residents to file web-based to dodge agent scams.